Who?

According to the dictionary, difficult people are those people who continually and chronically get in your way of you doing your job and living your life effectively.

Statistically, this is only 2% of the population.

Are you really dealing with a difficult person, or is it just conflict?  Conflict is tension in a relationship.  It isn’t quite the same as working with a difficult person.

Identify your person accurately.  If they really are difficult, then you must be 100% consistent with your approaches.  If it is conflict, there are times when everything appears fine, and you can relax a little more.

There is a big difference between the two – be sure you have labelled them correctly, and then take the appropriate approach.