Beat the Bully
Does any of this sound familiar?
- Your boss is constantly saying things to humiliate you or take away your credibility at work. What if you knew exactly what to do to put an end to the bullying – without losing your job?
- You are sick and tired of a particular co-worker bullying you, but have no idea how to handle it without creating a huge confrontation. What if you could learn concrete steps to take so that you could confront your bully and carry out a civilized conversation?
- You don’t want to quit your job, but you’re at your wit’s end with a bully in the office. It’s affecting every aspect of your life; in fact, you don’t even sleep most nights! What if you could create a working action plan for putting a stop to the bullying?
- You’re tired of cowering behind your desk every time you hear your bully approaching. You’re tired of being afraid of his next demeaning comment and its effect on you. What if you could learn specific things to say to put a stop to it so you could feel comfortable at work?
I have some good news: you are in the right place.
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Dealing With Difficult People
Length of the webinar: 1 hour
Does any of this sound familiar?
- You feel like you’re constantly falling victim to customers who shout at you for doing your job, team members who take credit for your ideas, or a boss who blames you if he misses an appointment (even though you entered it into his calendar a month ago). What if you could learn to maintain control of each confrontation so that you didn’t get railroaded?
- When confrontations or difficult situations arise, you freeze. You may think of the proper response hours later, but in the moment, you’re rendered unable to think, move or. What if you could learn real, working strategies for saying the right thing, at the right time, in the right way, every time?
- You definitely don’t want to quit your job, but that one difficult person you work with is really affecting you – and you’re not sure how much longer you can take it. What if you could STOP feeling trapped and scared, and START feeling empowered to act in precisely the right way to stand up for yourself and end the stress.
- You know you should respond differently in difficult situations, but you are afraid of the consequences if you actually speak your mind. What if you could learn to effectively diffuse tense situations, without losing your cool?
I have some good news: you are in the right place.
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Confrontation Skills
Length of the webinar: 1 hour
Does any of this sound familiar?
- When you get into a confrontation at work, you completely shut down – or you blow up, saying things you regret and damaging relationships. What if you could learn how to say the right thing in the right way – at the right time so that you got your point across while maintaining your dignity and composure?
- You totally avoid confrontation because it makes you uncomfortable. You don’t want to be the person who always stirs up the water cooler talk, but you also are tired of avoiding issues that matter to you. What if you could learn a simple strategy for bringing up issues without drawing the ire of the people with whom you work?
- When you do get into a confrontation, you completely lose your confidence, and the person you’re talking to bullies you into submission – time after time. What if you could learn a step-by-step strategy for holding your own so you didn’t walk away feeling small?
- Confrontation always leads to tears or shouting in your case. For one thing, it’s embarrassing, and for another, you’re worried that it affects your credibility as a professional. What if you could learn how to say your peace without losing your cool?
I have some good news: you are in the right place.
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Difficult Conversations
Having difficult conversations isn’t fun for anyone. Telling someone they don’t smell nice, saying no to a client, or having to tell someone they no longer have a job is something that no one looks forward to doing. We feel anxious and uncomfortable.
Yet, our roles often demand that we know how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without damaging relationships along the way.
This webinar will show you what you need to know to have difficult conversations. They won’t be fun, but they will be done and done professionally and respectfully.
Here’s What You Will Learn:
- Identifying your strengths and weaknesses prior to your difficult conversation
- Understanding perception and how it affects the conversation
- 10 tips for handling difficult conversations
- Giving negative feedback
- Handling your emotions (and the emotions of the other person)
- A step-by-step model to follow to make it easy
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Critical Conversations Made Easy
Are you an office professional, supervisor, manager, or HR professional looking to enhance your communication skills? Join us for an insightful one-hour webinar, “Critical Conversations Made Easy,” designed to equip you with the tools and strategies needed to navigate challenging conversations with confidence and clarity.
What You’ll Learn:
– Understanding the Core of Critical Conversations: Discover the key elements that define a critical conversation and ways to ensure you plan for them!
– The Art of Active Listening: Master techniques to listen effectively, ensuring you fully understand the concerns and perspectives of others.
– Crafting Your Message with Clarity and Compassion: Learn how to articulate your thoughts clearly while maintaining empathy and respect, even in difficult situations.
– Managing Emotions and Building Resilience: Gain insights into managing your own emotions and responding to others with composure, fostering a positive and productive dialogue.
– Actionable Strategies for Successful Outcomes: Explore practical steps to guide conversations towards constructive resolutions, fostering a collaborative and supportive work environment.
