Dealing With Difficult People – Dos and Don’ts
We all would like to run away from “trouble makers”, but you can master the art of coping with them. The key is understanding the fears that fuel their behaviour, and learning the role of peace-maker. Be sure to consider some of these Do’s and Don’ts.
Ask us how we can help you and your company to know exactly what you can and should do to retain control, no matter what or who you’re facing. For training, get in touch with Rhonda at Rhonda@on-the-right-track.com or call us at (613) 244-9444