Lets face it, at this time of the year; emotions are closer to the surface. It is easier to get upset, angry and much easier to lash out when we are operating from the heart and not the head.
Regardless, take your emotions out of the equation. Write down your issue on paper so you can see it in black and white. Take away the word “feel” from the description of what is happening. Think black and white and logical and stay away from emotional. Try to imagine yourself giving advice to a friend instead of giving advice to yourself.
If you operate from a position of emotion, you run the risk of saying and doing the wrong thing.
Step back, take a deep breath, and look at the black and white. This will allow you to say ON THE RIGHT TRACK with your difficult person this week.