Dealing With Difficult People
Office Workers, Administrative Professionals and other Staff Members who are ready to take back control …
In As Little As 1 Hour, You Can Learn To Effectively Take Back Control in the Office – or at Home – by Implementing Working, Real-Life Strategies Designed to Help You Stop Falling Victim to Difficult People Who Love To Make Your Life Miserable!
Thursday, May 18, 2017
|From the desk of Rhonda Scharf, CSP
Dear Friend on the Front Line,
Is this really how you imagined your job would be?
When you made the decision to enter into your specific field, at the level you’ve chosen, – you probably envisioned playing a certain role in keeping an office, a department or even an entire company running smoothly. Whether you imagined scheduling appointments, greeting visitors, planning and executing marketing plans or hitting the streets raising money for your company’s charity, you probably envisioned an office in which everyone worked together – each person playing his or her essential part in working toward a common goal – in harmony.
But then, you realized that as a member of an office staff comprising a variety of personalities, you deal with difficult people – daily. And you realized that these interactions can turn a dream job into a nightmare.
Does any of this sound familiar?
I have some good news: you are in the right place.
I’m Rhonda Scharf, CSP, North America’s Workplace Efficiency Expert. I’m a highly experienced professional speaker with Certified Speaking Professional designation, who has spoken in ten different countries to literally tens of thousands of people. I was the 2004 National President of the Canadian Association of Professional Speakers, and I sat on the board of the Global Speakers Federation. I’ve consulted with some of the world’s most recognized companies including Sony, Mercedes-Benz, the US Coast Guard, Exxon Mobil, Bank of Canada, all levels of government in Canada and the US. Plus, a CSP is the highest speaking designation in the world.
Equally important, I have three kids, am divorced and remarried, and live in a blended family, and have divorced parents. What does this mean? I experience all the same dysfunctional relationships that you do!
I’m not telling you all this to make myself sound good; rather, I want you to know that I’ve been there and done that. I am a real person, with real problems, who has generally figured life out – I’m like a friend who wants you to succeed – to create a working environment that nurtures effective communication so everyone is on the same page – a page that leads to an efficient workplace.
So what’s my secret?
Dealing With Difficult People.
Sounds pretty simple, doesn’t it?
When you do it right, Dealing With Difficult People drastically improves your life as you improve your working relationships with people who challenge you to the limits of your patience (yes, even the ones who make you tear your hair out – literally!).
What will Dealing With Difficult People do for you?
So how do you do it?
I know it’s not easy. If Dealing With Difficult People were easy, everyone would get along, all the time. No one would be manipulative, and no one would feel bullied or belittled. But as you know, tense situations arise constantly.
You may think you’ve tried before to figure out how best to Deal With Difficult People. Maybe you read some books. Maybe you tried talking to your Difficult Person under different circumstances. Maybe you even invited him to coffee to talk it out.
Maybe you have tried – but have you tried Dealing With Difficult People MY way?
There are some very specific, very crucial components to Dealing With Difficult People effectively – and you may be overlooking some of them either because you don’t know about them or because you don’t realize their importance.
It’s not your fault you haven’t had success in the past, or that the situation at work has spiraled out of control. Very few people teach what I teach, which is a proven, working strategy you can apply immediately in any relationship or situation to handle the difficult people in your work life.
That’s why I’m inviting you to join me as I reveal my system for taking back control of draining relationships at work – relationships that turn your dream job into a nightmare and put a rough cog in your otherwise well-oiled machine.
“Dealing With Difficult People”
You are about to discover a system it has taken me years to develop – and you’re about to gain all the information you need to create the work environment you REALLY want, so that you can get back to orchestrating that seamless office symphony!
Whether you’ve read other books and bought other materials, without success, or are trying this for the first time, you’ll discover strategies and techniques you can use in any relationship, whether it’s at work or at home.
Here’s what “Dealing With Difficult People” will cover:
PLUS, if you’re an IAAP or AAA member, you’ll get a certificate for CEU points!
Wondering how we’re going to get all this done?
You may be thinking, “This sounds great, Rhonda, how much is it going to cost me?”
Before I answer that question, I want you to think about how much this life change is worth to you. How much is it worth to know exactly how to handle any situation your workplace can throw at you? How much is it worth to know what to say, right away, rather than waking up in the middle of the night, thinking, “Ah ha! If only I’d said that this afternoon”?
Is it worth $500? How about $250?
I’m not even going to charge you that much. For only $139, you’ll get access to the webinar, the overview, the Q&A call, the recording and 30 days of unlimited email coaching.
If you don’t have a budget, that may sound like a bigger investment than you can handle. In many cases, people’s companies will pay the investment – you only have to ask. And once someone has taken one webinar, they often sign up for the others because their companies realize the importance of this investment. Even if you have to pay for it out of your own pocket, it’s probably less than you’d spend on dinners out each month.
Plus, you’re covered by my 100%, money back guarantee. If, after listening in on the entire seminar, you don’t believe it’s worth the investment, I’ll give you a full refund.
So you’ve got nothing to lose.
Ready to sign up? Click here.
Still not sure if this is for you?
Below, I’ve included a couple of my most frequently asked questions, and their answers:
Q: I’m not sure I have the time to spend an hour on the phone in the middle of the day. How can I make time for this?
A: You’ll spend just one hour during your workday listening in on this seminar – and you’ll reap the rewards – timewise – forever! Once you learn the strategies and techniques in this course, you will save hours of time that you previously would have spent diffusing situations inefficiently. Whereas you previously may have gotten into a long argument with a rude customer or team member, you now will be properly equipped to quickly and efficiently end the situation so you can get back to work – time saved! Consider this one hour a time investment that will pay off long-term – exponentially.
Q: I’m afraid to tell my boss – my “Difficult Person” – that I need this course. How can I approach this with her?
A: Present this course to your boss as a way to improve your efficiency in the workplace – as a way to meet more of her needs, more efficiently. Explain that you’d like some tools for communicating and working more effectively with customers and team members. Essentially, this tool works for you and for your boss.
So, now are you ready to sign up? Do so here.
Isn’t it time you learned what to say and how to say it, while maintaining your composure and your reputation when faced with challenging individuals (and let’s face it, front line staff members face them all the time!)?
Learn NOW how to deal with conflict, problems and manipulation, rather than spending your life as a victim. You can take control – and you can have your dream job back!
Here’s to your dream job,
Not sure what a webinar or virtual meeting is? It is as easy as 1-2-3
- Register online , then put the date in your daytimer to remind yourself
- On date of the webinar, 3 minutes prior to the workshop time, dial the
toll free access number that Rhonda will send you. On your computer, access
the website address that will be sent as well. You will see the PowerPoint
presentation, and you will hear Rhonda speaking to the live audience.
- The telephone and website will be running live – so you can see Rhonda go
through the virtual meeting, as if you were in the training room watching
- Questions can be asked via telephone, or via the computer (typed in).
During the session Rhonda will explain how it all works so you won’t be
- After the session, you will receive a link where you can watch and
listen again as often as you like (you can share it with as many people as
you like as well).