March 16th, 2017
I think it’s safe to say that all of us, at one time or another, have had to deal with a difficult person at work. But the good news is, you do not have to let them get the better of you! Below are proven tactics that can help you get past a co-worker’s difficult behavior.
Everyone has met these people. You may not have taken the time to categorize them, but difficult people generally fall into the following categories according to a Huffington Post article:
No matter what kind of difficult behavior these people subscribe to, the air can be sucked right out of the room, and productivity screeches to a halt. It’s been said before and it will be said again, the only person you can truly control is you, so don’t let Debbie Downer or Steve the Bully get to you!
There are four tactics to utilize to keep difficult people from getting a rise out of you:
Not matter what technique you may engage to deal with a difficult person, the situation may not be able to be diffused. In this case remember, only address the unwanted behavior, and not the person. No one benefits when it crosses the line and becomes personal.
I recently encountered a know-it-all when I was presenting to a group of about 35 individuals. She constantly interrupted and tried to correct me. It could have really rattled me, but I did not personalize it. I found out later that she does this to compensate for her own lack of self-esteem. I didn’t realize this until I personally witnessed her crying in front of another presenter. It took me back – I realized then that she was not the person who I thought she was.
Difficult can cross to scary before you know it, so be mindful of workplace safety for yourself and others. Remember the following:
Article by, Timothy Dimoff
Tags: administrative assistant, Bad behavior, Bully, conflict, confrontation, dealing with difficult people, dealing with negativity, easy solution, Keeping cool, negative coworkers, Quick Tips, rude people, strategy, tension, work fights