June 22nd, 2009
Don’t bring others into your confrontations/conversations. It doesn’t matter that you aren’t the only one who feels this way, or that others agree with you.
Confrontation (and conversations about difficult situations) are between you and your difficult person only.
If you say “Julie feels the same way” then you have guaranteed to derail the conversation to no longer be about the issue, but about that Julie and others feel that way as well. Your difficult person will become fixated on Julie and others instead of the issue at hand.
Besides, you have potentially created a disaster for Julie as well.
Learn to deal professionally with your difficult person at our next teleseminar on July 29th at 2pm EDT. Only one hour for $99 which includes unlimited attendance (per line), an executive overview prior to the session, 30 days of no cost coaching, support and advice, a toll free number and a recording of your session.
Sign up today at http://dealingwithdifficultpeople.org/register.php or email Caroline@on-the-right-track.com with Register Me in the subject line.
Keep on-the-right-track this week!