February 2nd, 2009
There are three stages of conflict in any difficult relationship. The final stage is known as “The Fight is On!” (or Stage 3). If you, or your difficult person, perceives your conflict to be in the final stage, it is important to realize that a calm, cool and logical discussion will not work. The other person (or you) are far too emotional to participate in a calm, cool and logical manner. Intervention, arbitration or an impartial third person will be required.
Don’t hesitate to suggest that a third person join your discussion. If you are truly interested in getting through this conflict, it is necessary to have that impartial voice in the conversation. Keep your job, keep your relationships and keep your reputation and invite someone if that is needed. Don’t let pride or stubbornness get in the way.