November 1st, 2009
The guy who cuts our grass is someone I would easily call a difficult person. He is strongly opinionated. He is right and anyone who even considers a different opinion is not only wrong, they are stupid.
That type of person is infuriating. I sometimes feel it is my responsibility to get them to at least acknowledge a different point of view. This is not smart on my part
I listened to Alan yesterday. Actually, I heard what he said, but I refused to be baited by his urge to get into a political discussion with me. I wanted to get into this conversation; I wanted to get him to listen to what I had to say; I wanted him to see a potentially different, and not necessarily wrong, viewpoint.
I didn’t though, which was completely the right thing to do. I smiled and didn’t say too much. I refused to get baited, I refused to fight back. Fighting is exactly what Alan wanted me to do. He wanted to prove how smart he was. By refusing to argue, I didn’t give him what he wanted. He was well aware that I didn’t agree with him, but I wouldn’t rise to the bait.
He left the discussion a little frustrated, and I left it incredibly proud of me.
That is hard to do day in and day out when you work with your difficult person. It is hard not to get baited, it is hard not to give your difficult person the response they are looking for. Don’t give in to this style of difficult person. Even if every second time you meet with them that you can hold yourself back it will be worth it.
I was proud of myself for not getting into a no-win argument. I was equally pleased that I had frustrated Alan. Mature? Maybe not. The right thing to do? Absolutely!