October 13th, 2008
When you are having a confrontation or difficult conversation, never bring “others” into it. Stay away from saying “Mary has the same problem with you” or “I’m not the only one who feels this way.”
When others are brought into the conversation it takes away the focus from your intent and will distract from the confrontation/conversation. The person you are speaking with is now thinking about Mary or other people instead of focusing on the issue at hand. Your intent is lost, and so is the conversation.