August 30th, 2016
How do you deal with conflict? Are you a person who holds onto everything or do you let your anger out?
Conflict affects our attitude, which impacts our ability to be productive. Conflict is destructive if not positively handled. It damages peace and orderliness within us as relationships are broken. Our ability to trust people is hindered, and we pull away rather than build relationships.
C = closed-minded
O = opinionated
N = negative attitude
F = frequent frustrations
L = low self-esteem
I = ignorance
C = creates hostile work environment
T = temperamental
Now is the time to resolve conflicts or any long-time resentment. Conflict actually can be good if we use positive energy and strategies to deal with it. Here are a few quick ideas:
1. Listen carefully in order to understand the other person’s point of view.
2. Solicit ideas from the other person. Ask, “How do you see us working better together?”
3. Be clear on the real issue of conflict. Make sure it isn’t your perception.
4. Stick to the facts when confronting someone.
5. Acknowledge the other person’s good points.
6. Maintain the other person’s self-esteem.
7. Make every effort to approach the other person directly.
8. Be open and honest; don’t hint.