There are five styles of conflict management. Each has its own purpose and reason for choosing it.
This week we are going to focus on the “Collaborating” style of conflict management. This style is high on the “concern for self” scale and also high on the “concern for others” scale.
Collaborating is a win/win style of conflict managment where each side of the issue is willing to “seek an exchange of information and to reach an acceptable solution to everyone.” Clearly this is the “friendly” style of conflict.
This style is not effective when one party lacks commitment or your time is limited. It works best in “Stage 1” of conflict (see previous messages for definition of different stages http://www.on-the-right-track.com/ddp_newsletter/newsletter_archives_issue.php?id=337
To use this style you are probably dealing with departmental issues, your family and basic problem solving.